Summer Camp & Retreat Facility

TO DO WHAT NEEDS TO BE DONE.

The Office Manager & Guest Services Agent role is dynamic and constantly evolving. Key responsibilities include but are not limited to:

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The successful candidate for Office Manager will follow these basic principles:

1. To do what needs to be done to show our clients the most amazing experience.

2. To perform the duties of this position in a Christ-honoring manner and enjoy working with people of all ages.

3. To work in co-operation with the Executive Director, Summer Staff, Year-Round Staff and Board of Directors in fulfilling the Mission of Pearce Williams.

4. Is accountable to the Executive Director.

5. Shall periodically have a performance review completed with the Executive Director.

Specific Responsibilities Include (but are not limited to):

Camp Registration

1. Must make yourself familiar with all program information, to be able to answer all questions and concerns. 

2. Enter all registrants into computer database software (CampBrain);

3. Process all Visa and MasterCard payments. 

4. Prepare camp information packages for emailing to parents prior to camp. 

5. Advertising PW events through various social media and legacy media types. 

6. Work with bookkeeper to keep registration payments organized and balanced.

Camp Rentals

1. Must keep up to date and organize records of all rental groups and interested parties using CampBrain software. 

2. Save all contract and information to CampBrain software.

3. Information packages shall be prepared before rental groups arrive. 

4. Be familiar with the rental rates, facilities and what PW has to offer.

5. Communicate the expectations of rental groups when they are using our facilities. 

6. Ensure that a staff member is available to be the group contact for the time of their stay.  This may include weekends and night hours.

Other Responsibilities

1. Answering phone calls and retrieving messages.

2. Mange main email account for Pearce Williams

3. Regular mail and email communication to our camp community to let them know of events and fundraisers. 

4. Help track donations and receipts with donation software.

5. Keeping office supplies stocked and keeping the office organized.

6. Keep office area clean and presentable for clients and staff.

7. Other duties as assigned by the Executive Director.

Skills Required:

Valuable skills for this position would include:

• ability and willingness to learn new computer programs

• excellent computer skills including Google Suite, Microsoft Office and general use.

• strong interpersonal skills

• organizational skills,

• effective time management

• ability to work with little supervision. 

• ability to sell camp experience to parents, rental groups and donors is also a must.